Frequently Asked Questions

Frequently Asked Questions

Q: I am totally new to this "website thing". How does the whole process work?
A: never fear, that’s why I am here.

  1. Tell me the nature of your business
  2. We agree on a mockup design showcase
  3. We do revisions as per what you want
  4. You get the proper domain name you want
  5. You give 60% payment to facilitate commencement
  6. You give me all the content you want to be on website.
  7. I begin the process.

 

Q: How long have you been building websites?
A: Started in 2013, you can learn more on the about page.

 

Q: How much does a website cost?
A: The cost of a website can vary depending on various factors, just like the cost of a house may vary. Though our website projects generally start at KES 19000.00/- range for basic business sites and range upward depending on your unique needs.

 

Q: How does the payment process work?
A: The project starts with a 60% deposit installment to carter for the facilitation of the project commencement.

 

Q: What kind of businesses do you work with?
A: We work with a broad range of company types [small start-ups, nonprofits, Institutions and more] across many business industries [technology, apparel, health + beauty, camps, travel, finance, arts and more.]

Over the years, we've helped businesses improve customer service, market their products, and attract customers. Functionality requests range from basic to advanced. I take the time to get to know your industry, organization, and competitors to ensure your site supports all of your goals.

Q: How long does it take to build a website?
A: My standard websites take approximately 15 days or less to create after all the content is provided to me and the client has agreed on a mockup sample I provided. This duration will vary from project to project.

 

Q: Whom will I work with during the project?
A: Many firms will farm out work to freelancers or interns. Some firms give little or no access to client’s who want to speak directly with their designers. Clients work directly with me from start to finish.

 

Q: What platform do you build your websites on?
A: I build all of my websites on the open-source Content Management System (CMS) platform called Opencart, Joomla & Wordpress. Which run on PHP.

 

Q: Do you work with other platforms like Drupal?
A: No. I am exclusively a Joomla & Wordpress CMS. In choosing to build with two platforms over the past years, I have become an expert in and can create custom solutions for our clients.

 

Q: Can you help me update my existing website that another web firm built?
A: No. I only support websites that I have fully built. I have this policy so that I can 100% stands behind everything that I craft. There are issues of liability of multiple programmers touching the same code over time. (Unless the developer abandoned all the rights to you or the maintenance contract has depleted)

 

Q: Can you help me write content for my website?
A: Yes.

 

Q: Can you help me source photos for my website?
A: Yes. I can help you source stock.

 

Q: Do I own my website?
A: YES! Everything that I build will be 100% owned by you. Most of my clients stay with me for the life of the website. Am just irresistible that way. But if for any reason you decide you want to take your site to another hosting service and get another company or person to service the site, I will happily assist you in making the transition as effortlessly and efficiently as possible. The website is yours after all, and I want you to take it wherever you go.

 

Q: What's with the name? (Art7creations)
A: The Founder + The Designer, I Alfred Atsaba, believes in not just building websites, but in building relationships that last a life-time, and then some, hence the name. Art + Atsaba my name, I am passionate about every project and always loves "Being Prepared" for anything.


DOMAIN NAME FAQ

Q: What is a Domain name?
A: A domain name is your personal or business home on the Internet, it’s your business Identity online that you control completely, as long as you own the rights to that name.

Domain names can be fanciful or transparently descriptive, used for everything from a personal blog to a multinational company’s public website, and having one or more is essential for being visible in a crowded online world. Knowing how domain names work, and why they’re needed, can help you choose the right name for your business or personal website.

 

Q: How much does a Domain name cost?

A: A Domain name ranges between 1500/- to 12000/- depending on the extension chosen (.com, .org, .co.ke, .ke) and its billed annually.

E.g.

  • .ke - 6500/-
  • .org - 1400/-
  • .africa - 3500/-
  • .co.ke - 1700/-
  • .com - 1300/-
  • .tv - 5000/-
  • .info - 2600/-
e.t.c, this prices are exclusive of hosting.

 

Q: WHEN & HOW DO I RENEW MY DOMAIN?

A. I will send you reminders via any communication channel provided reminding you of the renewal deadline

 

Q: WHAT HAPPENS IF I DON'T RENEW MY DOMAIN?

A: Upon expiration, your domain name will be deactivated and replaced with a parking page indicating the domain name has expired. Other services you have associated with the domain name may no longer function. e.g. Emails (Email Addresses)

 

Note: If the domain is not renewed, it is considered abandoned and will be delete or Sold to any interested Person/Business.

 

HOSTING FAQ

Q: What is Web Hosting?

A: It is a service (web hosting) a type of Internet hosting service that allows individuals and organizations to make their website accessible via the World Wide Web (www). A hosting company provides space on a server owned or leased for use by clients, as well as providing Internet connectivity, typically in a data center. Web hosting companies can also provide data center space and connectivity to the Internet for other servers located in their data center.

 

Q: How much does web hosting cost?
A: I have two simplified packages for hosting, corporate SME.

  • Corporate goes for KES 4000.00/- per year (1 website, 30gb & 10 Email Addresses).
  • SME goes for KES 2000.00/- Per year (1gb, with Unlimited Email Accounts).


Q: Will you provide a full copy/backup of our site if requested?

A: Yes and at a small cost of KES 500.00/-, you 100% own everything that I create for you and if requested I will provide a one-time full backup of your website.

Art7creations: For Simple, Elegant best design services

Get in Touch

Tel: 020 236 3493

C: +254 7 0228 0229